About the role
Join Savanna Partners as a Operations Analyst in Lima and keep the operational machine running and getting better every week.
Job description
Savanna Partners is hiring a Operations Analyst to join the team in Lima, Peru. We're a growing organisation in our space and the next person in this seat will help us scale how we serve customers across the region.
You'll keep the engine running. That means owning the day-to-day operational systems that let the rest of the company do its job, and continually finding ways to make them faster, cheaper, and more reliable.
This role is a full-time, on-site or hybrid arrangement. You'll partner closely with finance, customer support, suppliers, and senior leadership and report into the relevant team lead. We move fast, give people real ownership, and keep the bureaucracy low — if that sounds like the kind of environment you do your best work in, we'd love to hear from you.
What you'll do
- Own the day-to-day operations of your function — process, tooling, vendor management, the lot.
- Document SOPs and runbooks so the work survives anyone individual leaving.
- Identify bottlenecks and ship operational improvements with measurable cycle-time impact.
- Manage supplier and vendor relationships, including contract renewals and SLAs.
- Run weekly reporting to the leadership team on operational health and risks.
- Hire, onboard, and develop the team — both directly and through other team leads.
What you'll need
- 3+ years in an operations role at a service or product business.
- Demonstrated ability to design a process from scratch and roll it out across a team.
- Strong Excel/Google Sheets skills and comfort with light SQL.
- Calm under pressure — you don't panic when something on-call breaks at 11pm.
- Excellent written communication and stakeholder management across functions.
Perks & benefits
- Stock options or equity grants tied to company performance
- Clear progression framework reviewed every six months
- Hybrid working — split your week between the office and home
- Pension or retirement contributions matched up to 7%
- Competitive base salary benchmarked to local senior market rates